Rules ›
Money Laundering Regulations 2017
Anti-money-laundering duties that drive account checks, freezes and closures.
215banking decisions citing this rule
UKjurisdiction
In force from 26 June 2017 — MLR 2017 came into force.
The harms this rule produces
Issues most often decided in cases where this rule was cited.
| Issue | Decisions | Uphold rate |
|---|---|---|
| Identity checks and access | 55 | 18.2% |
| Account closed or refused | 51 | 29.4% |
| Funds blocked or frozen | 50 | 28.0% |
| Complaint handling | 34 | 29.4% |
| APP scam refund refused | 30 | 20.0% |
| Service failure | 25 | 52.0% |
| Mortgage administration | 18 | 27.8% |
| Credit file reporting | 12 | 41.7% |
| Support for vulnerable customers | 10 | 20.0% |
| Data and privacy | 10 | 10.0% |
| Payment delayed or failed | 9 | 44.4% |
| Charges and fees | 5 | 0.0% |
How the United States handles the same risk
Bank Secrecy Act / AML
US anti-money-laundering duties behind account closures and holds.