Barclays Bank Plc
Financial Ombudsman decision DRN7712683 Upheld
Upheldoutcome, as published by the Ombudsman
£280redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen, Charges and fees
In the Ombudsman’s words
and then closed it without explanation.Account closed or refused
C complains that Barclays Bank Plc froze its account with the bankFunds blocked or frozen
Barclays applied charges to the account for unpaid transactions despite the fact that there appeared to be sufficient funds in the account.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7712683.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.