Barclays Bank Plc
Financial Ombudsman decision DRN3847160 Not upheld
Not upheldoutcome, as published by the Ombudsman
£294redress stated in the decision
Mon Aug 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Account closed or refused, Charges and fees, Credit file reporting
In the Ombudsman’s words
In late 2008 a payment was made from Mr M’s account which he had not authorised.Unauthorised transaction
Barclays wrote to Mr M terminating the accountAccount closed or refused
It began incurring charges.Charges and fees
giving notice it would be recording details of that with credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3847160.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.