Barclays Bank Plc
Financial Ombudsman decision DRN9963875 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Fri Feb 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Funds blocked or frozen
In the Ombudsman’s words
Barclays should not hold Mr G liable for the withdrawals made from the MCA which began in December 2011Unauthorised transaction
allowed his ex-partner (Ms T) to withdraw funds from the joint Mortgage Current Account (MCA) after he had asked the bank to freeze itFunds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9963875.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.