Barclays Bank Plc
Financial Ombudsman decision DRN9306811 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,145redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
She would also like Barclays to refund the product fee of £1,145 that she paid in February 2008Charges and fees
Miss D complains about the procedures, set up and administration of her Barclays Bank Plc mortgage accountsMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9306811.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.