Firms › SG Kleinwort Hambros Bank Limited ›

SG Kleinwort Hambros Bank Limited

Financial Ombudsman decision DRN8350099 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

SG Kleinwort wrote to Miss W to let her know it had decided to close her accountAccount closed or refused

applied a block to Miss W’s account which reduced the daily amount she was able to withdraw from the account from £2,000 to £500Funds blocked or frozen

Rules cited

Money Laundering Regulations 2017

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8350099.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.