Barclays Bank Plc
Financial Ombudsman decision DRN7304081 Upheld
Upheldoutcome, as published by the Ombudsman
£133redress stated in the decision
Wed Jul 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Charges and fees
In the Ombudsman’s words
Barclays sent Mr W a termination notice to let him know it was going to close his current accountAccount closed or refused
Barclays should repay the fees and interest paid by Mr W since January 2014Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7304081.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.