Barclays Bank Plc
Financial Ombudsman decision DRN7133303 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Jun 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Charges and fees
In the Ombudsman’s words
Mr G complains that Barclays Bank Plc went ahead with a transaction after he had withdrawn his authority for it.Unauthorised transaction
Refund all the charges and interest that were debited from Mr G’s account between 29 November 2011 and the closure of the account.Charges and fees
Rules cited
Payment Services Regulations 2017
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7133303.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.