Barclays Bank Plc
Financial Ombudsman decision DRN6791142 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Aug 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Charges and fees, Interest and rates
In the Ombudsman’s words
In January 2017 the bank also stopped Mr K spending on his credit card.Funds blocked or frozen
Mr K complains that Barclays Bank Plc told him they wouldn’t apply fees and charges to his account but they continued to do so.Charges and fees
He also complains that they have withdrawn further spending on the account but are still charging interest on the balance.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6791142.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.