Barclays Bank Plc
Financial Ombudsman decision DRN6425535 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
Barclays has been charging him £40 per month for arrears charges.Charges and fees
Barclays paid the ground rent to the freeholder to protect the security and charged the payment to the mortgage account.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6425535.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.