Clydesdale Bank Plc
Financial Ombudsman decision DRN6210395 Not upheld
Not upheldoutcome, as published by the Ombudsman
£140redress stated in the decision
Thu Oct 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Charges and fees
In the Ombudsman’s words
transaction was applied to his current account which he did not authoriseUnauthorised transaction
refuses to refund the charges he incurredCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6210395.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.