Clydesdale Bank Plc
Financial Ombudsman decision DRN5982715 Not upheld
Not upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Thu Dec 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
He had to pay several fees, including a valuation, a redemption fee and an arrangement fee, as well as solicitors costsCharges and fees
Mr B complains that Clydesdale Bank Plc trading as Yorkshire Bank didn’t treat him fairly when he applied to remove his former partner from their joint mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5982715.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.