Barclays Bank Plc
Financial Ombudsman decision DRN5918516 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
Miss B complains that Barclays Bank Plc closed her accounts and has withheld the funds that represented the balances on the accounts, at the time of closure.Account closed or refused
And she says that her account was blocked before it was closed.Funds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5918516.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.