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Southern Pacific Mortgage Limited
Financial Ombudsman decision DRN5814200 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Fri Dec 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
SPML had added extra charges and interest despite the court orderCharges and fees
Mr and Mrs W complain that Southern Pacific Mortgage Limited (SPML) hasn’t kept to the terms of a court orderMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5814200.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.