Barclays Bank Plc
Financial Ombudsman decision DRN4311137 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Mar 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
complaint Miss E complains that she was not able to access her accounts with Barclays Bank Plc and that they were closed without notice.Account closed or refused
As regards to the block that Barclays had applied to Miss E’s accounts, while acknowledging that Miss E experienced difficulty as a result of this, the adjudicator said that a bank is entitled to carry out a review of accounts – restricting access to themFunds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4311137.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.