Barclays Bank Plc
Financial Ombudsman decision DRN4014110 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Tue Mar 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
On 10 April 2018, Barclays wrote to Mr B to let him know it had decided to close his accounts immediately and to make alternative banking arrangements.Account closed or refused
On 9 April 2018, Barclays blocked Mr B’s accounts. The blocks stopped Mr B from being able to access money in his accounts.Funds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4014110.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.