Barclays Bank Plc
Financial Ombudsman decision DRN3736784 Not upheld
Not upheldoutcome, as published by the Ombudsman
£195,000redress stated in the decision
Fri Feb 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
Woolwich’s solicitors also began legal action against Mr M. Woolwich agreed to withdraw this action and not to charge Mr M any legal costs.Charges and fees
Mr M complains about the way Barclays Bank Plc trading as Woolwich has dealt with his mortgage and Mortgage Current Account (“MCA”).Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3736784.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.