Target Servicing Limited

Financial Ombudsman decision DRN3581618 Not upheld

Not upheldoutcome, as published by the Ombudsman

£162redress stated in the decision

Thu May 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Ms G complains that Target Servicing Limited was unfair to require her to instruct a solicitor when she repaid her help to buy loan. She asks that it pays her legal costs of £162Charges and fees

I don’t think the loan terms entitled Target to require Ms G to appoint a solicitor or that this was necessary.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3581618.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.