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Mortgage Express

Financial Ombudsman decision DRN2750653 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

He also says that the receivers incurred excessive amounts for maintaining the properties which were applied to his mortgage accounts.Charges and fees
Mr S has complained about action taken by Mortgage Express in relation to the appointment of Law of Property Act (LPA) receivers over two properties that he owns.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2750653.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.