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Barclays Bank Plc

Financial Ombudsman decision DRN2640505 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Funds blocked or frozen

In the Ombudsman’s words

Mr B says his signature was forged on these cheques. While Mr B says Barclays should not have paid the cheques he now only disputes one of the payments.Unauthorised transaction

Barclays was told in December 2014 there was a dispute between Mr B and P’s other director. Barclays told Mr B in January 2015 that the account was frozen and no payments would be made until both directors confirmed the dispute was resolved.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2640505.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.