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Barclays Bank Plc

Financial Ombudsman decision DRN2525142 Upheld

Upheldoutcome, as published by the Ombudsman
£400redress stated in the decision
Mon Jun 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

Mrs S is unhappy with Barclays Bank Plc because it closed her current account without warningAccount closed or refused
kept some of her money for several monthsFunds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2525142.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.