Barclays Bank Plc
Financial Ombudsman decision DRN2117315 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Oct 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
Barclays had also told Mr S and his son that it couldn’t continue to provide banking services for them, and that all accounts would be closed.Account closed or refused
Mr S, represented by his son, complained because Barclays Bank PLC blocked his account.Funds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2117315.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.