Barclays Bank Plc
Financial Ombudsman decision DRN1382050 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
Mr V and Ms W complain that Barclays Bank Plc made funds unavailable from their joint accounts for a period without their consent and then closed the accounts.Account closed or refused
Mr V and Ms W complain that Barclays Bank Plc made funds unavailable from their joint accounts for a period without their consentFunds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1382050.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.