Barclays Bank Plc
Financial Ombudsman decision DRN1162184 Upheld
Upheldoutcome, as published by the Ombudsman
£646redress stated in the decision
Mon Jun 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Charges and fees
In the Ombudsman’s words
Barclays placed a marker on the accountsFunds blocked or frozen
Barclays has agreed to a refund of £646.16 to W, additional costs incurred on the accounts as a result of the bank’s treatment of itCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1162184.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.