Clydesdale Bank Plc
Financial Ombudsman decision DRN1021471 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Complaint handling
In the Ombudsman’s words
a regular standing order to ‘SFC’.Charges and fees
Mr G complains about how Clydesdale Bank Plc has managed his account with it.Complaint handling
Rules cited
FCA DISP (Dispute Resolution), Financial Services and Markets Act 2000
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1021471.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.