Barclays Bank Plc
Financial Ombudsman decision DRN0971876 Not upheld
Not upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Charges and fees, Credit file reporting
In the Ombudsman’s words
put their account on holdFunds blocked or frozen
refund the charges and interest applied to the accountCharges and fees
ensure that any adverse data recorded on Mr and Mrs K’s credit file in respect of their Premier Current Account should be removed for the affected periodCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0971876.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.