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Skrill Limited
Financial Ombudsman decision DRN-6107606 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Charges and fees
In the Ombudsman’s words
N complains that Skrill Limited (“Skrill”) blocked and closed her account without notice and didn’t return her funds.Account closed or refused
Skrill had charged N an account administration fee of $70.08Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6107606.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.