Barclays Bank Plc
Financial Ombudsman decision DRN-5667303 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
Barclays also removed funds from Mr A’s accounts whilst this review was conducted. Following this review Barclays issued a notice to close on 8 January 2025, and the accounts closed on 11 March 2025.Account closed or refused
in December 2024 Barclays restricted the accounts whilst it carried out a review.Funds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5667303.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.