Barclays Bank Plc
Financial Ombudsman decision DRN-5011026 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Nov 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Card dispute or chargeback
In the Ombudsman’s words
a series of around 90 transactions made between 31 August and 3 September 2023 weren’t made by himUnauthorised transaction
The payments were almost all card payments, so the only means of recovery would have been through chargebacksCard dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5011026.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.