Barclays Bank Plc
Financial Ombudsman decision DRN-4574859 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jul 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Charges and fees
In the Ombudsman’s words
Barclays notified R that it had completed a review and that it would be closing their account with immediate effect based on commercial grounds.Account closed or refused
Barclays applied the fees and charges R are not happy with in line with the terms of the account.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4574859.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.