Skrill Limited

Financial Ombudsman decision DRN-3820765 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Tue Jan 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Charges and fees

In the Ombudsman’s words

restricted Mr T’s access to his account and later decided that it could no longer offer its services to himAccount closed or refused

unfairly charged him inactivity feesCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3820765.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.