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Target Servicing Limited
Financial Ombudsman decision DRN-3644556 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
The complaint Mr M and Miss M complain that Target Servicing Limited, the administrator of their shared equity help to buy loan, has asked them to pay back a regular fee it failed to collect.Charges and fees
A shared equity loan is a form of mortgage agreement. Our approach to mortgage underfunding is well established and well known, and set out on our website.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3644556.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.