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Barclays Bank Plc

Financial Ombudsman decision DRN-2446989 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen, Credit file reporting

In the Ombudsman’s words

Barclays Bank PLC closed her bank accounts without noticeAccount closed or refused
They placed a block on Miss R’s personal accountFunds blocked or frozen
loaded a marker on Miss R’s record on the National Fraud Database with CIFASCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2446989.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.