Barclays Bank Plc
Financial Ombudsman decision DRN9926884 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Nov 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
I agree with Mrs C that it is confusing, particularly the reference to a date beyond the redemption date. However, I am satisfied that the correct interest was charged.Interest and rates
Barclays is not obliged to agree to transfer the mortgage to another propertyMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9926884.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.