Barclays Bank Plc
Financial Ombudsman decision DRN9790720 Not upheld
Not upheldoutcome, as published by the Ombudsman
£12,699redress stated in the decision
Fri May 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
He didn’t think that there would be any early repayment charges on his loan.Charges and fees
And he didn’t think he should’ve had to pay interest on the loan after his course finished if he didn’t find a job.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9790720.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.