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Barclays Bank Plc

Financial Ombudsman decision DRN9778878 Upheld

Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr T complains that Barclays Bank PLC was irresponsible in its lending to his late father.Irresponsible lending
I consider the following to be a fair and reasonable outcome to this complaint. ... 1. re-credit the credit card account ending in 9001 with all interest and any charges from 17 September 2010;Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9778878.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.