Hoist Finance UK Limited

Financial Ombudsman decision DRN9775437 Upheld

Upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Sun Jun 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr C complains that Hoist Finance UK Limited (“HFUK”) are asking him to pay a debt which he has already settled.Charges and fees

remove any adverse entries about the current account which appear on Mr C’s credit file after June 2017Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9775437.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.