Aldermore Bank Plc
Financial Ombudsman decision DRN9734218 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Mon Jun 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
He wants a refund of the valuation and booking fees totalling £1842.Charges and fees
Mr T complains that Aldermore Bank Plc didn’t treat him fairly or reasonably when he applied for a mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9734218.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.