Barclays Bank Plc
Financial Ombudsman decision DRN9690321 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Jul 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Complaint handling
In the Ombudsman’s words
the interest and charges were applied to itCharges and fees
Mr N seeks to complain about the way Barclays Bank Plc has pursued him for a debtComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9690321.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.