Barclays Bank Plc
Financial Ombudsman decision DRN9672135 Not upheld
Not upheldoutcome, as published by the Ombudsman
£14,998redress stated in the decision
Fri Jul 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Card dispute or chargeback
In the Ombudsman’s words
Mr P complains that Barclays Bank Plc has declined to refund to him spending that was made from his credit card to finance supposed investments.APP scam refund refused
Barclays presented Mr P’s concerns - about his account being debited to the extent it was - to the merchant, by way of a chargeback claim.Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9672135.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.