Barclays Bank Plc
Financial Ombudsman decision DRN9617463 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Apr 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
Mr N had a Lifetime Tracker mortgage with Barclays at an attractive rate of interest which he wanted to port to a property he was buying.Interest and rates
Mr N complains that Barclays Bank Plc acted unfairly when it refused to port his mortgage to a property owned by his partner.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9617463.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.