Barclays Bank Plc
Financial Ombudsman decision DRN9572017 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Refund all direct debits paid from Ms A’s accounts after 18 May 2011.Unauthorised transaction
Remove any adverse information recorded against Ms A’s credit file arising from the position on her accounts caused by the unauthorised payments.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9572017.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.