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Welcome Financial Services Limited
Financial Ombudsman decision DRN9559018 Not upheld
Not upheldoutcome, as published by the Ombudsman
£368redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Data and privacy
In the Ombudsman’s words
The adjudicator considered this was fair and reasonable. Mr and Mrs H did not consider this was enough.Charges and fees
complain that Welcome Financial Services Ltd has not responded to their subject data access requestData and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9559018.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.