BankConductIndex

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Welcome Financial Services Limited

Legal entity: Welcome Financial Services Limited

FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 00133540

29banking decisions
—uphold rate (too few to publish)
23not upheld

Only 29 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Payment protection insurance8536.5%
Banking, credit and mortgages — shown above29—

What this firm loses on

IssueDecisionsUpheldUphold rate
Treatment in financial difficulty10110.0%

FSCS default declarations

The Financial Services Compensation Scheme’s own declarations that this firm defaulted — was unable to meet claims made against it — for the products below. This is the FSCS’s record of a declaration on the date shown, not our assessment of the firm: a declaration can be old, and does not mean the firm is failed today.

Default declaredStatusProductsSource
2 Mar 2011FailedPPI Claims—

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.