Barclays Bank Plc
Financial Ombudsman decision DRN9424743 Upheld
Upheldoutcome, as published by the Ombudsman
£4,233redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr E complains that Barclays Bank Plc (Barclays) made unauthorised payments relating to claims for service charges on his property in 2004 and 2005.Unauthorised transaction
Rectify Mr E’s credit records to reflect Barclays’ error from 2004 to dateCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9424743.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.