Barclays Bank Plc
Financial Ombudsman decision DRN9371345 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Complaint handling
In the Ombudsman’s words
Barclays reviewed Mr and Mrs T’s company’s account on 2 February 2012 and raised a number of concerns... Barclays made the decision on 7 February 2012 to remove the overdraft limit with immediate effectAccount closed or refused
Mr and Mrs T’s company complains about Barclays Bank Plc’s decision not renew a company overdraft and its customer service.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9371345.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.