Barclays Bank UK PLC

Financial Ombudsman decision DRN9310671 Not upheld

Not upheldoutcome, as published by the Ombudsman

£277redress stated in the decision

Sat Jun 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Charges and fees

In the Ombudsman’s words

Barclays Bank UK PLC didn’t mark his joint mortgage current account with a dispute marker.Funds blocked or frozen

This led to interest charges of £376.97.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9310671.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.