Barclays Bank Plc
Financial Ombudsman decision DRN9225861 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Credit file reporting
In the Ombudsman’s words
At that point she asked two Barclays’ staff members to block the joint account to stop any further spending. But this wasn’t done.Funds blocked or frozen
Miss T complains that Barclays Bank plc has recorded a debt as “unsettled” on her credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9225861.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.