Next Retail Limited
Financial Ombudsman decision DRN9199303 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr G hasn’t provided evidence that he didn’t live at the address it has on the account between June 2008 and June 2012 it does not accept that he didn’t open the accountUnauthorised transaction
remove any adverse information relating to this account from his credit fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9199303.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.