Barclays Bank Plc
Financial Ombudsman decision DRN9170291 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Feb 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
The account was overdrawn above the agreed overdraft limit. But the account remained open and continued to incur overdraft fees and charges over the years.Charges and fees
Miss G complains that she has an outstanding debt showing on her credit file for an account she asked Barclays Bank Plc (Barclays) to close in 2008.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9170291.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.